Retail Manager

Are you a passionate retail leader with an eye for detail? Do you thrive in a fast-paced environment and enjoy building strong relationships? Sisters of Providence are seeking a dedicated Retail Manager to play a pivotal role in shaping the success of both Linden Leaf Gifts and the White Violet Center Farm Store. You’ll be responsible for driving revenue, managing inventory, overseeing staff, and creating a thriving retail environment.

Responsibilities:

• Develop annual business plans aligned with strategic priorities,
• Select merchandise, set competitive pricing, and monitor inventory turns,
• Oversee the online store, ensuring timely product updates, accurate order fulfillment, and insightful sales reports,
• Hire, train, and supervise staff and volunteers, conducting annual performance reviews,
• Generate comprehensive reports analyzing revenue, expenses, inventory, and buying trends to support budgeting and performance tracking,
• Prepare weekly sales reports and ensure daily cash security with accurate reconciliations,
• Manage relationships with merchant service providers and oversee store maintenance,
• Cultivate long-term relationships with vendors, fostering mutually beneficial partnerships, and
• Build strong connections with the local business community, fair trade vendors, local artisans & crafters.

Qualifications:

• Bachelor’s degree in Business, Retailing, Management, or a related field,
• Minimum 5 years of retail management experience, including point-of-sale systems proficiency,
  Proficiency in spreadsheet, word processing, and database software,
• Strong business planning and reporting skills,
• Excellent organizational skills with the ability to adapt to changing priorities,
• Ability to create visually appealing displays and maximize merchandise impact,
• Flexibility to work a variable schedule, including weekends and holidays,
• Exceptional customer service skills, handling inquiries and complaints with a positive attitude,
• Excellent written and verbal communication with the ability to present information effectively to diverse audiences,
• Strong problem-solving and decision-making skills with a commitment to follow-through,
• Demonstrated leadership, interpersonal, and communication skills, and
• Valid driver’s license required.

Benefits:

• Competitive salary and benefits package (details available upon request),
• Opportunity to work in a dynamic and growing retail environment,
• Make a difference in your community by supporting local businesses and artisans, and
• Work Environment: Our office is bright, spacious, and designed for focus and collaboration. In support of our Land Ethic, we encourage reducing, reusing, recycling, and conserving energy.

Apply today by emailing mwheeler@spsmw.org and make a meaningful impact.